Contact information

Get in Touch

We're here to help with any question about your order, our products, or anything else. Use the details below and we'll get back to you as soon as we can.

Customer Support

Email: orthopedixgroup@gmail.com
Response time: Within 1 business day, Monday to Friday.
Support hours: 09:00 - 17:00 (Europe / Amsterdam time), excluding public holidays.

Business Information

Company: RJ-Agency
Registered address: Schuttersveld 15, Netherlands
Company registration number (KvK): 98218956
VAT / Tax ID: NL005316919B36

Order Inquiries

For questions about a specific order, please include your order number (e.g., #1001) in your message so we can help you faster.

Returns and Refunds

See our Refund Policy for return eligibility and instructions, or email orthopedixgroup@gmail.com to start a return.

Shipping Questions

See our Shipping Policy for processing times, delivery estimates, and customs information.

Last updated: 2026-05-19