Terms of service

1. Overview

This website is operated by RJ-Agency. The terms 'we', 'us', and 'our' refer to RJ-Agency. By visiting our site or purchasing from us, you engage in our Service and agree to be bound by the following terms and conditions ('Terms of Service'), including any additional terms and policies referenced herein.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase from this store.

3. Products and Pricing

All product descriptions, images, and prices are subject to change without notice. We reserve the right to limit the quantities of any products or services we offer, and to discontinue any product at any time. We do not warrant that the quality of any product purchased will meet your expectations, but we will work in good faith to resolve any issues.

4. Orders and Payment

We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. Payment is due in full at the time of purchase. All transactions are processed in the currency displayed at checkout.

5. Shipping and Delivery

Shipping times and costs are described in our Shipping Policy. Risk of loss passes to you upon delivery to the carrier.

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

7. Intellectual Property

All content on this site, including text, graphics, logos, images, and software, is the property of RJ-Agency or its licensors and is protected by international copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Accuracy of Information

We make reasonable efforts to ensure information on this site is accurate, but we do not warrant that it is error-free, complete, or current. Material is provided for general information only and should not be relied upon as the sole basis for making decisions.

9. Prohibited Uses

You may not use our site or products for any unlawful purpose, to solicit others to perform unlawful acts, to infringe upon any intellectual property rights, to harass, abuse, or discriminate, to submit false or misleading information, to upload viruses or malicious code, or to interfere with the security of the Service.

10. Disclaimer of Warranties; Limitation of Liability

The Service and all products are provided 'as is' and 'as available' without warranty of any kind, express or implied, except as required by law. To the maximum extent permitted by law, RJ-Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service or any products purchased.

11. Indemnification

You agree to indemnify and hold harmless RJ-Agency and its affiliates from any claim or demand made by any third party due to your breach of these Terms.

12. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

13. Governing Law

These Terms are governed by the laws of the Netherlands, without regard to its conflict of laws principles. Any dispute will be resolved in the competent courts of the Netherlands, subject to any mandatory consumer protection law in your country of residence.

14. Changes to Terms

We may update these Terms at any time. The current version is always posted on this page with the effective date below. Continued use of the Service after changes constitutes acceptance.

15. Contact

RJ-Agency
Email: orthopedixgroup@gmail.com
Address: Schuttersveld 15, Netherlands

Last updated: 2026-05-19